Why choose a career with us?

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Image 2023 09 25 T04 23 27

At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.

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    Commitment to growing talent from within
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    Diverse opportunities from Food to Funeral
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    Dedication to developing our colleagues
  • Green
    Defined career pathways to Store Manager

More About Us

Explore our current vacancies

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Team Leader
Ryton
£12.56

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Ryton Convenience Food Store on a permanent, part-time contract for 16 hours per week.   About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.   Life at The Society   Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.   First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.   At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.   Rewards & Benefits At the Society, we offer a competitive salary of £12.56 per hour, which rises to £13.20 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!

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Marketing Lead
Coventry
£40,000

Marketing Lead Head Office (Coventry) |  Full Time (37.5 hours/week) |  Permanent | Circa £40K   Are you a strategic, creative, and tenacious marketing professional ready to make a meaningful difference in your community? Heart of England Co-operative Society is seeking a Marketing Lead to champion our brand across our food stores, funeral homes, and wider Society initiatives. You’ll lead the delivery of integrated marketing, brand, and PR campaigns that truly reflect our Co-operative values—helping position us as the leading community retailer.   About the Role Reporting to the Head of Learning & Development, you’ll: Lead and shape our brand and marketing strategy across all divisions Drive PR and communications strategy, building a calendar of key campaigns and achievements Manage and evaluate in-store and in-home campaigns, seasonal promotions, and event marketing Support cross-promotion of funeral services and food retail Champion key initiatives such as ESG, Diversity & Inclusion, and the ‘Helping Hearts’ programme Develop a customer-first marketing approach to increase engagement, value, and loyalty Collaborate with the Digital Marketing Lead, commercial teams, and corporate partners Manage supplier relationships, marketing budgets, and NPS/CSAT metrics Create compelling briefs and support award submissions and Society events like the AGM   What We’re Looking For You will be: A passionate and experienced marketer (5+ years), ideally in a retail setting Strategic and analytical, but also highly creative and collaborative A confident communicator with strong stakeholder management skills Comfortable leading multiple campaigns across varied business areas Driven to make an impact and passionate about community engagement You will have: A degree (or equivalent experience) in marketing, digital media, or related discipline A track record of delivering integrated multichannel campaigns Strong organisational and project management skills A natural curiosity and appetite for innovation, learning, and improvement   Why Join Us? As a co-operative, we do things differently. We’re proud of our heritage, passionate about our values, and committed to making a real difference to our members, customers, and communities. This is more than a marketing role—it’s a chance to help shape a movement.   Ready to Apply? If you're excited by the challenge and want to be part of a forward-thinking, values-driven organisation, we’d love to hear from you.

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Team Leader
Bulkington
£12.56

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to cover our food convenience store in Bulkington on a permanent, part-time contract for 20 hours per week.   About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.   Life at The Society   Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.   First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.   At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.   Rewards & Benefits At the Society, we offer a competitive salary of £12.56 per hour, which rises to £13.20 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!

Apply
Funeral Plan Sales Lead
Coventry
£32,000 - £35,000

Location: Coventry & Warwickshire (field-based, with travel across branches) Salary: £32,000 – £35,000 Contract: Permanent, full-time   About Us At the Heart of England Co-operative Society, we’ve proudly served our communities for over 190 years. Our Funeral division is known for delivering compassionate, professional services that support families at life’s most sensitive moments. We’re now looking for a Funeral Plan Sales Lead to champion the growth of our pre-paid funeral plan services — helping families plan ahead with confidence and care. The Role As our Funeral Plan Sales Lead, you’ll take the lead on all aspects of funeral plan operations — driving sales performance, ensuring compliance, and maintaining exceptional standards of customer service. You’ll work closely with our funeral branches, colleagues, and external partners to promote our funeral plan offering and deliver meaningful, ethical support to clients. What You’ll Be Doing Lead and inspire funeral branch teams to achieve sales targets and deliver outstanding client experiences. Build and nurture business-to-business and community relationships to promote funeral plans. Develop and deliver marketing campaigns — from digital initiatives to local sponsorships and events. Ensure full compliance with FCA, FPA, and GDPR standards. Coach, motivate, and support colleagues, enhancing product knowledge and confidence. Monitor KPIs, track performance, and use customer feedback to continually improve service quality. Act as an ambassador for the Heart of England Co-operative Society at community and business forums.   About You You’ll bring drive, empathy, and professionalism to this pivotal role. You’re someone who thrives on building relationships, coaching others, and achieving results — all while maintaining the highest ethical standards.   You’ll have: Experience in a sales or customer-focused role. Confidence working independently and managing your own schedule. Strong B2B relationship-building and networking skills. A passion for coaching and supporting others. Marketing awareness across digital, print, and community channels. Sensitivity and understanding when supporting bereaved or planning families. A commitment to compliance and continuous improvement. Why Join Us? At the Heart of England Co-operative Society, we’re proud of our CARE Values — Collaboration, Accountability, Responsiveness, and Excellence. You’ll join a supportive team where your contribution makes a real difference to our members, our communities, and the families we serve.   We offer: A competitive salary (£32,000–£35,000) Pension and staff discounts Ongoing learning and development A meaningful career with a values-driven organisation   Apply Now If you’re passionate about people, performance, and purpose — and want to make a genuine difference in your community — we’d love to hear from you.

Apply

Join our team and be part of our journey!

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    Society

    ​Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!

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    Funeral

    A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.​

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    Food

    ​Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.

Hear what people say about us

  • ​I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.

    Manjinder Dhaliwal
    Manjinder Dhaliwal Head of IT
  • ​I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.

    Jack Pestell
    Jack Pestell Community Funeral Director
  • I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.​I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.

    Sarah Stallard
    Sarah Stallard HR Business Partner