Recruiting the best talent
We are committed to making the Society a Great Place to Work for our Colleagues
Why choose a career with us?
At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.
-
Commitment to growing talent from within
-
Diverse opportunities from Food to Funeral
-
Dedication to developing our colleagues
-
Defined career pathways to Store Manager
-
IT Manager
CoventryThe Heart of England Co-operative Society is seeking an experienced and dynamic IT Manager to join our Shared Services division. This is a pivotal role, driving IT operations, leading transformative change initiatives, and developing high-performing teams. As an IT Manager, you will align IT capabilities with organisational goals, fostering technological innovation and delivering measurable business value. Your Role Reporting to the Head of IT, you will: Develop and execute IT strategies in collaboration with leadership. Oversee IT operations, including network management, system administration, and support. Design and implement new IT systems and solutions. Manage and mentor IT staff, fostering professional growth. Lead IT projects to ensure timely delivery aligned with business goals. Ensure compliance with IT policies, security standards, and regulatory requirements. Collaborate with department heads to understand and address their IT needs. Provide comprehensive reports on IT performance, security, and infrastructure. Identify risks, propose mitigations, and maintain accurate project documentation. What We’re Looking For Qualifications: Bachelor’s Degree in IT, Computer Science, or a related field. ITIL Foundation or higher. PMP, CSM, or PMI certification in Project Management (desirable). Experience Minimum of 2 years’ experience of leading an IT operations team or similar. Proven track record in managing IT projects and delivering IT change. Strong technical expertise in networking, infrastructure, and security. Experience in retail environments and familiarity with Agile and Waterfall methodologies. Experience within a Retail environment (desirable). Experience in both Waterfall and Agile project delivery. Proven experience in managing cybersecurity practices to align with best practices. Stakeholder engagement/management - Proven experience in dealing with customers/users and establishing long term client relationships demonstrating the use of excellent inter-personal skills. Desirable Skills: Strong technical knowledge of networking, infrastructure, and security. Leadership skills and ability to manage cross-functional teams. Strong analytical and problem-solving skills. Strong attention to detail . Ability to communicate clearly, with the ability to explain technical details to a non-technical audience. Key Attributes: Driven, proactive, and customer-focused. Strong analytical and problem-solving skills. Passionate about new technologies and comfortable working on legacy systems. Calm and effective under pressure with a hands-on approach. Strong passion for building robust systems and processes. Enjoys working in an agile environment . Able to deliver to tight deadlines. Why Join Us? This is an exciting opportunity to play a key role in shaping the IT landscape of a respected organisation. You will have the chance to innovate, lead a talented team, and make a lasting impact. INDLP
-
Customer Service Assistant
Southam£11.70Heart of England Cooperative Society are looking for Customer Service Assistants to join our growing team in our Southam store on a permanent, part-time contract for 16 hours per week. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £11.70 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless! INDLP
-
Customer Service Assistant
Southam£11.70We are looking for Customer Service Assistants! Heart of England Cooperative Society are looking for a Customer Service Assistant to join the team in our Fenny Compton store on a temporary, part-time contract for 16 hours per week for the Christmas period. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £11.70 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless! INDLP
-
Barista
Balsall CommonJoin the fantastic team at Bewiched Coffee in Balsall Common Are you a coffee enthusiast with a passion for creating the perfect cup? Do you thrive in a fast-paced, dynamic environment? Bewiched Coffee, Leamington Spa’s premier coffee destination, is on the lookout for energetic and talented Baristas to join our vibrant team on a permanent contract for 30 hours per week. What You'll Do: Craft Exceptional Coffee: Master the art of espresso, cappuccinos, lattes, and more, ensuring every cup meets our high standards. Deliver Outstanding Service: Create a welcoming atmosphere for all customers, providing friendly and efficient service with a smile. Maintain Cleanliness: Ensure the shop is spotless, organized, and fully stocked to provide a seamless customer experience. Be a Team Player: Work collaboratively with a fun, supportive team dedicated to delivering the best coffee experience in town. What We're Looking For: Passion for Coffee: A genuine love for coffee and a desire to share that passion with others. Customer Focused: Strong communication skills and a positive, can-do attitude. Experience: Previous barista experience is a plus, but we’re willing to train the right person. Adaptability: Ability to thrive in a fast-paced environment and handle the pressure with grace. Availability: Flexibility to work various shifts, including weekends and holidays. Why Bewiched? Awesome Perks: Competitive pay and employee discounts Career Growth: Opportunities for development Fun Environment: Join a team that’s more like a family, where work feels like home. Community Focus: Be part of a business that values and supports the local community. INDLP
Join our team and be part of our journey!
-
Society
Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!
-
Funeral
A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.
-
Food
Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.
Hear what people say about us
-
I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.
Manjinder Dhaliwal Head of IT -
I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.
Jack Pestell Community Funeral Director -
I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.
Sarah Stallard HR Business Partner
