Why choose a career with us?

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Image 2023 09 25 T04 23 27

At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.

  • Orange
    Commitment to growing talent from within
  • Blue
    Diverse opportunities from Food to Funeral
  • Pink
    Dedication to developing our colleagues
  • Green
    Defined career pathways to Store Manager

More About Us

Explore our current vacancies

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Funeral Service Operative
Rugby
£12.21

At the Heart of England Co-operative Funerals we are a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire serving our client families to the very highest standards with our committed team of experienced professionals.   We are looking for a Funeral Service Operative who will provide an exceptional level of care when bringing the deceased into our care and whilst out on the day of the funeral. These colleagues need to have superb driving skills to transport our client families in comfort and safety in our ceremonial Hearses and Limousines. The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite.   This role is based at our care centre in Rugby and we would prefer our applicants to be within a 5 mile radius. Working a core of 39 hours per week between our locations, there will also be additional hours working evening and weekends when participating in our ‘On call’ rota outside of normal office hours. The successful candidate will ideally have some experience in the Funeral Industry however this is not a requirement as full training will be provided once in post.   You will be responsible for: Being an ambassador for the business at all times Dignified and respectful care of the deceased Bringing the deceased into our care Driving and bearing on funerals, to exacting standards Delivering the highest standards of client care   Core skills requirements: Being committed to delivering excellent client service to the highest standards Excellent communication skills Well presented with a professional demeanour A full UK driving licence A minimum of 5 year’s driving experience Physically fit and able to participate in bearing duties A flexible and dependable approach to work Basic IT skills in relation to computer systems   If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a basic DBS (disclosure and barring service) check.   What will you get in return? In return for their hard work, we offer our staff a comprehensive range of benefits such as: Staff discount in our 38 Food Stores and 16 Funeral branches. Discounts for Co-operative Travel and AHF Furniture stores. Enhanced annual leave (rising with service). Eye care – free eye tests. - A competitive pension with up to 10% employer contributions.   Salary starting from £24,761 per annum, with an increase after twelve weeks probation, with additional hours and On Call payments OTE is circa £29k per annum  

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Barista
Wellingborough

Join the fantastic team at Bewiched Coffee in Wellingborough   Are you a coffee enthusiast with a passion for creating the perfect cup? Do you thrive in a fast-paced, dynamic environment? Bewiched Coffee, Wellingborough's premier coffee destination, is on the lookout for energetic and talented Baristas to join our vibrant team on a permanent, part-time contract for 16 hours per week.   What You'll Do: Craft Exceptional Coffee: Master the art of espresso, cappuccinos, lattes, and more, ensuring every cup meets our high standards. Deliver Outstanding Service: Create a welcoming atmosphere for all customers, providing friendly and efficient service with a smile. Maintain Cleanliness: Ensure the shop is spotless, organised, and fully stocked to provide a seamless customer experience. Be a Team Player: Work collaboratively with a fun, supportive team dedicated to delivering the best coffee experience in town.   What We're Looking For: Passion for Coffee: A genuine love for coffee and a desire to share that passion with others. Customer Focused: Strong communication skills and a positive, can-do attitude. Experience: Previous barista experience is a plus, but we’re willing to train the right person. Adaptability: Ability to thrive in a fast-paced environment and handle the pressure with grace. Availability: Flexibility to work various shifts, including weekends and holidays.   Why Us?   Pay: We offer pay in line with National Minimum Wage and National Living Wage rates. The exact hourly rate will depend on your age in accordance with current UK legislation. Awesome Perks: Competitive pay and colleague discounts Career Growth: Opportunities for development Fun Environment: Join a team that’s more like a family, where work feels like home. Community Focus: Be part of a business that values and supports the local community.  

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Independent Director
Coventry
£4,642

Director Role Profile   Purpose of role Directors provide informed oversight of Heart of England’s (the “Co-operative”) activities, providing an independent view of the Co-operative that is removed from the day-to-day operations, with particular focus on (but not limited to) the following responsibilities:  Overall leadership of the Co-operative in accordance with the agreed strategy, and setting the Society’s objects, values and standards in line with co-operative values and principles determined by the International Co-operative Alliance. Scrutinising the performance of the CEO and Executive Management in meeting the Co-operative’s strategy, successful execution of the Co-operative’s overall trading and financial performance. Agreeing and monitoring lines of delegation for decision making. Ensuring the integrity of financial and other information, and that systems of risk management are robust and defensible. Providing effective, accountable leadership and ensuring that decisions are made in the best interest of the Co‑operative and that the interests of members, employees and other stakeholders are considered in Board decisions.   Key areas:   Compliance With direction from the Society Secretary, complying with the Rules, corporate law, and any other relevant legislation or regulations, including the Co-operative Corporate Governance Code. Complying with the statutory director duties. Abiding by the Co-operative’s internal policies and processes. Ensuring that the systems of internal controls will ensure compliance with legal and regulatory duties, safeguard the Co-operative’s assets, and protect member interests. Internal controls must reflect the size, complexity, and risk profile of the Co‑operative. Declaring any conflict of interest while carrying out the duties of a director. With the assistance of the Society Secretary, promoting the highest standards of corporate governance by complying with regulatory requirements and best practice, as and when appropriate. Proactive succession planning for the Board and Executive Team to maintain an appropriate balance of skills and experience within the Executive Team and on the Board. All board members are expected to act in a way that befits a representative of the Co‑operative, and are required to sign, and agree to abide by, Code of Conduct for Board Members. Strategy and performance Ensuring that the Co-operative pursues its objectives as defined in its Rules. Ensuring the financial stability of the Co-operative by ensuring that it applies its resources exclusively in pursuance of its objectives. Contributing actively to the board’s role in giving firm strategic direction to the Co‑operative, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets. Protecting and managing the property of the Co-operative and to ensure the proper investment of the Co-operative’s funds. Ensuring the Co-operative is properly insured against all reasonable liabilities. Being collectively responsible for the actions of the Co-operative and those of the Co‑operative’s other directors. Culture & Values Upholding the good name and values of the Co-operative. Safeguarding the organisation’s Co-operative status, upholding, and ensuring that, the values and principles are reflected in the Co‑operative’s work. Ensuring that equality and diversity are promoted at all levels within the Co‑operative. Ensuring the Co-operative meets its commitments to its members and that their interests are central to Board discussions. Functional duties Participating fully in the work of the Board and playing an active role in the delivery of the Board’s corporate function. Representing the Co-operative at functions and meetings as appropriate. Through the Society Secretary, ensuring the effective and efficient administration of the Co‑operative. Appointing the CEO and supporting them, and the Executive Management, and monitor their performance. Scrutinising board papers, leading discussions, focusing on key issues, and providing advice and guidance requested by the board on new initiatives, or other issues relevant to the area of, the Co-operative’s work in which the director has special expertise. Attending meetings, and a willingness to Chair meetings, where appropriate and reading papers in advance of meetings. Attending sub-committee meetings as appropriate. Acting on behalf of the Co-operative at external meetings and events from time to time. Keeping informed about the activities of the Co-operative and wider issues which affect its work. Key relationships:   Internal: Building and maintaining close relationships with fellow directors, members, the CEO and Executive Management, Society Secretary and employees. External: Building and maintaining close relationships with stakeholders in the wider Co‑operative Movement, professional advisors including the auditors. Other Complete full induction process upon election. Actively monitor and contribute to personal and professional development. Undertake appropriate training as required. Has attended director/company director training. Key experience, knowledge and skills A commitment to the Co-operative, its values and principles and its objectives. A sound knowledge of the operating environment of the Co-operative. Knowledge of the governance and legal framework applicable to the Co-operative. A sound understanding and acceptance of the legal duties, responsibilities and liabilities of directors. Strategic thinking and commercial experience (where possible). An understanding of human resources, performance management and change management (as applicable) in the context of an organisation of a similar size to the Co-operative. An understanding of financial management and budget setting. An understanding of risk management processes. A willingness to devote the necessary time and effort to their duties as a director. Sound, independent judgment and an ability to ask questions and challenge. An ability to think creatively. Willingness to embrace new technologies and ways of working. An ability to work effectively as a member of a team. Demonstrable experience of building and maintaining sustainable relationships with stakeholders and colleagues to achieve organisational objectives. A proven record of successful team working and partnership working.   Remuneration £4,642 per annum with the opportunity for bonus payment based on agreed criteria.

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Supervisor
Balsall Common

Join Our Team at Bewiched Coffee in Balsall Common   About Us: Heart of England Co-operative Society, has an exciting opportunity for a Supervisor to join our team in Balsall Common on a permanent, part-time contract of 20-hours per week. We are passionate about serving high-quality coffee, delicious food, and creating a warm and welcoming environment for our customers. If you share our enthusiasm for exceptional customer service and have a love for coffee, we would love to hear from you! The successful candidate will need to be available to work weekends.   Why Join Bewiched Coffee? Be part of a dynamic and growing team. Opportunities for career progression. Comprehensive training programs. Competitive salary and benefits package. A fun and supportive work environment.   Responsibilities:   1.  Prepare and serve a variety of coffee beverages and food items. Ensure a clean and organised workspace. Engage with customers, providing a friendly and efficient service. Maintain product knowledge to answer customer inquiries. 2.  Oversee daily operations during assigned shifts. Support and mentor barista colleagues. Ensure adherence to company policies and procedures. Assist with inventory management and ordering supplies. 3.  Assist the Shop Manager in daily operations and colleague management. Implement and maintain high standards of customer service. Contribute to sales goals and profitability of the store. Handle administrative tasks and reporting.   Requirements: Passion for coffee and customer service. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Flexibility to work various shifts including weekends and holidays. Previous supervisor experience in a coffee shop or hospitality industry is a plus.  

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Join our team and be part of our journey!

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    Society

    ​Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!

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    Funeral

    A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.​

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    Food

    ​Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.

Hear what people say about us

  • ​I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.

    Manjinder Dhaliwal
    Manjinder Dhaliwal Head of IT
  • ​I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.

    Jack Pestell
    Jack Pestell Community Funeral Director
  • I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.​I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.

    Sarah Stallard
    Sarah Stallard HR Business Partner