Recruiting the best talent
We are committed to making the Society a Great Place to Work for our Colleagues
Why choose a career with us?
At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.
-
Commitment to growing talent from within
-
Diverse opportunities from Food to Funeral
-
Dedication to developing our colleagues
-
Defined career pathways to Store Manager
-
Funeral Service Operative
Coventry£24,761At the Heart of England Co-operative Funerals we are a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire serving our client families to the very highest standards with our committed team of experienced professionals. We are looking for a Funeral Service Operative who will provide an exceptional level of care when bringing the deceased into our care and whilst out on the day of the funeral. These colleagues need to have superb driving skills to transport our client families in comfort and safety in our ceremonial Hearses and Limousines. The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite. This role is based at our care centre in Coventry and we would prefer our applicants to be within a 5 mile radius. Working a core of 39 hours per week between our locations, there will also be additional hours working evening and weekends when participating in our ‘On call’ rota outside of normal office hours. The successful candidate will ideally have some experience in the Funeral Industry however this is not a requirement as full training will be provided once in post. You will be responsible for: Being an ambassador for the business at all times Dignified and respectful care of the deceased Bringing the deceased into our care Driving and bearing on funerals, to exacting standards Delivering the highest standards of client care Core skills requirements: Being committed to delivering excellent client service to the highest standards Excellent communication skills Well presented with a professional demeanour A full UK driving licence A minimum of 5 year’s driving experience Physically fit and able to participate in bearing duties A flexible and dependable approach to work Basic IT skills in relation to computer systems If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a basic DBS (disclosure and barring service) check. What will you get in return? In return for their hard work, we offer our staff a comprehensive range of benefits such as: Staff discount in our 38 Food Stores and 16 Funeral branches. Discounts for Co-operative Travel and AHF Furniture stores. Enhanced annual leave (rising with service). Eye care – free eye tests. - A competitive pension with up to 10% employer contributions. Salary starting from £24,761 per annum, with an increase after twelve weeks probation, with additional hours and On Call payments OTE is circa £29k per annum
-
Customer Service Assistant
Rugby£12.21We are looking for Customer Service Assistants Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Old Bilton convenience store on a permanent, part-time contract for 16 hours per week. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!
-
Customer Service Assistant
Warwick£12.21We are looking for Customer Service Assistants Heart of England Cooperative Society are looking for Customer Service Assistants to join our growing team in our Lower Heathcote, Warwick convenience store on a permanent, part-time contract for 16 hours per week. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!
-
Customer Service Assistant
Southam£12.21We are looking for Customer Service Assistants Heart of England Cooperative Society are looking for Customer Service Assistants to join our growing team in our Long Itchington convenience store on a permanent, part-time contract for 8-12 hours per week. We also have a vacancy for a a Customer Service Assistant at our Southam convenience store on a permanent, part-time contract for 16 hours per week. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!
Join our team and be part of our journey!
-
Society
Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!
-
Funeral
A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.
-
Food
Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.
Hear what people say about us
-
I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.
Manjinder Dhaliwal Head of IT -
I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.
Jack Pestell Community Funeral Director -
I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.
Sarah Stallard HR Business Partner
