Bewiched Coffee – NEW SHOP OPENING NOVEMBER | Coventry | Permanent | 42 hours per week   Are you a passionate coffee professional and inspiring people leader? Do you thrive in fast-paced, customer-focused environments and want the opportunity to make your mark from day one?   We are delighted to be opening a brand new Bewiched Coffee Shop in Coventry this November and are looking for an exceptional Coffee Shop Manager to lead the store as part of the Heart of England Co-operative Society. This is a fantastic opportunity to shape a new team, embed our culture, and establish Bewiched as the go-to coffee destination within the local community. What You’ll Be Doing Leading & Developing the Team You will be a visible role model, motivating and engaging baristas and supervisors to create a positive, inclusive and high-performing environment. You’ll recruit, train, coach and develop your team, celebrating success and managing performance effectively. Delivering Outstanding Customer Service You’ll ensure consistently exceptional customer experiences by delivering brand-standard, handcrafted coffee and food, living the Bewiched ‘Big 5’ and bringing our core values to life every day. Managing Store Operations & Standards From opening and closing the store to maintaining outstanding hygiene, food safety and health & safety standards, you’ll take full ownership of operational excellence, ensuring all checks, audits and procedures are completed to the highest standard. Driving Sales & Commercial Performance You’ll actively drive sales through great service, upselling and team engagement, while managing stock, cash handling, ordering and wastage to deliver strong commercial results. What We’re Looking For Previous experience in customer service, ideally within coffee, hospitality or food retail Proven leadership capability with the ability to inspire, coach and develop a team A positive, proactive and professional approach, with excellent communication skills Strong organisation, attention to detail and problem-solving ability Calm under pressure and confident working in a fast-paced environment Flexibility to work early mornings, evenings and weekends Why Join Us? The opportunity to lead a brand new coffee shop from launch A supportive, values-led culture focused on development and teamwork The chance to make a real impact in your local community Ongoing training, development and career progression opportunities Be part of the Heart of England Co-operative Society – a business that genuinely puts people and communities first If you’re a passionate leader with a genuine love for coffee and customer service, and you’re excited by the challenge of building something special from the ground up, we would love to hear from you.   Apply now and be part of the Bewiched journey with the Heart of England Co-operative Society.

Looking to start or grow your retail career? We’re recruiting Customer Service Assistants to join our food store team   Wellesbourne | 16 hours per week | Permanent   This is more than just a shop floor role – it’s your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles. About Us At the Heart of England Co-operative Society, we’ve been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do – from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career. What You’ll Do As a Customer Service Assistant, you’ll play a key role in keeping our store running smoothly while delivering a great shopping experience: Deliver friendly, helpful, and efficient service to every customer Keep shelves fully stocked, well-presented, and shop floor ready Handle deliveries, replenishment, and stock rotation Maintain high standards of cleanliness and food safety Support promotions and merchandising activity Work as part of a team to achieve store targets You’ll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace. What We’re Looking For A strong customer focus and positive attitude Reliability and a willingness to learn Ability to work in a fast-paced retail environment Great teamwork and communication skills Retail experience is helpful, but not essential – we’ll provide full training. Why Join Us? Progression & Development Clear pathway to Team Leader and Store Manager roles Ongoing training and development to support your career growth Opportunities across our expanding store network Colleague Benefits Competitive hourly rate of £12.71 Generous holiday entitlement Staff discount across our stores Pension scheme Employee assistance programme Opportunities to get involved in community initiatives Build Your Future with Us If you’re looking for a role where you can learn, grow, and progress in a supportive retail environment, we’d love to hear from you. Apply today and take your first step towards a rewarding career in food retail.

Looking to start or grow your retail career? We’re recruiting Customer Service Assistants to join our food store team   Meriden | 12 hours per week | Permanent   This is more than just a shop floor role – it’s your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles. About Us At the Heart of England Co-operative Society, we’ve been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do – from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career. What You’ll Do As a Customer Service Assistant, you’ll play a key role in keeping our store running smoothly while delivering a great shopping experience: Deliver friendly, helpful, and efficient service to every customer Keep shelves fully stocked, well-presented, and shop floor ready Handle deliveries, replenishment, and stock rotation Maintain high standards of cleanliness and food safety Support promotions and merchandising activity Work as part of a team to achieve store targets You’ll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace. What We’re Looking For A strong customer focus and positive attitude Reliability and a willingness to learn Ability to work in a fast-paced retail environment Great teamwork and communication skills Retail experience is helpful, but not essential – we’ll provide full training. Why Join Us? Progression & Development Clear pathway to Team Leader and Store Manager roles Ongoing training and development to support your career growth Opportunities across our expanding store network Colleague Benefits Competitive hourly rate of £12.71 Generous holiday entitlement Staff discount across our stores Pension scheme Employee assistance programme Opportunities to get involved in community initiatives Build Your Future with Us If you’re looking for a role where you can learn, grow, and progress in a supportive retail environment, we’d love to hear from you. Apply today and take your first step towards a rewarding career in food retail.