Recruiting the best talent
We are committed to making the Society a Great Place to Work for our Colleagues
Why choose a career with us?
At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.
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Commitment to growing talent from within
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Diverse opportunities from Food to Funeral
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Dedication to developing our colleagues
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Defined career pathways to Store Manager
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Customer Service Assistant
Bedworth£12.21We are looking for Customer Service Assistants Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Cross Keys, Bedworthconvenience store on a permanent, part-time contract for 12 hours per week. About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!
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Personal Funeral Advisor
Coventry£12.21Heart of England Co-op Funerals is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire. Serving our client families to the very highest standards with our committed team of experienced professionals. We are looking to recruit a Personal Funeral Advisor for our Foleshill, Coventry area to achieve the aforementioned high standards through the delivery of excellent client service. The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite. Working a core of 20 hours per week on Monday 9am-5pm, Tuesday 9am-5pm and Wednesday 9am-2pm, there will also be additional hours to cover holidays, sickness and participation in the Saturday morning rota. You will be responsible for: Being an ambassador for the business at all times Dignified and respectful care of the deceased Managing the client journey Establishing our client’s needs and recommending options and choices available Chapel of Rest visitations Delivering the highest standards of client care Core skills requirements: Being committed to delivering excellent client service to the highest standards Excellent communication skills including strong written and spoken English Well presented with a professional demeanour Physically fit and able to lift when required A flexible and dependable approach to work Good numeracy and strong IT skills If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a basic DBS (disclosure and barring service) check. In return for your hard work, we offer our colleagues a comprehensive range of benefits such as: Staff discount in our 38 Food Stores and 16 Funeral branches Employee Assistance Programme Discounts for Co-operative Travel and Fabb Furniture stores Enhanced annual leave (rising with service) Eye care with contributions to glasses and free eye tests A competitive pension with up to 10% employer contributions. Salary starting from £12,698 (pro rota for 20 hours per week), with an increase after twelve weeks probation, with additional hours and Saturday rota payments OTE is circa £16k per annum
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Team Leader
Hockley Heath£12.39We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Hockley Heath Store on a permanent contract for 39 hours per week. About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.39 per hour, which rises to £13 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!
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Barista
LeamingtonJoin the fantastic team at Bewiched Coffee in Leamington Spa Are you a coffee enthusiast with a passion for creating the perfect cup? Do you thrive in a fast-paced, dynamic environment? Bewiched Coffee, Leamington Spa’s premier coffee destination, is on the lookout for energetic and talented Baristas to join our vibrant team on a permanent, part-time contract for 10 hours per week. What You'll Do: Craft Exceptional Coffee: Master the art of espresso, cappuccinos, lattes, and more, ensuring every cup meets our high standards. Deliver Outstanding Service: Create a welcoming atmosphere for all customers, providing friendly and efficient service with a smile. Maintain Cleanliness: Ensure the shop is spotless, organised, and fully stocked to provide a seamless customer experience. Be a Team Player: Work collaboratively with a fun, supportive team dedicated to delivering the best coffee experience in town. What We're Looking For: Passion for Coffee: A genuine love for coffee and a desire to share that passion with others. Customer Focused: Strong communication skills and a positive, can-do attitude. Experience: Previous barista experience is a plus, but we’re willing to train the right person. Adaptability: Ability to thrive in a fast-paced environment and handle the pressure with grace. Availability: Flexibility to work various shifts, including weekends and holidays. Why Us? Awesome Perks: Competitive pay and colleague discounts Career Growth: Opportunities for development Fun Environment: Join a team that’s more like a family, where work feels like home. Community Focus: Be part of a business that values and supports the local community.
Join our team and be part of our journey!
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Society
Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!
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Funeral
A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.
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Food
Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.
Hear what people say about us
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I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.
Manjinder Dhaliwal Head of IT -
I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.
Jack Pestell Community Funeral Director -
I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.
Sarah Stallard HR Business Partner
