Why choose a career with us?

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Image 2023 09 25 T04 23 27

At the Heart of England Co-operative Society, we believe in building a thriving community, and our dedicated team is at the core of making this vision a reality. If you're passionate about making a positive impact, contributing to a community-focused organisation, and embracing a culture of teamwork, integrity, and innovation, then we want you to consider a career with us.

  • Orange
    Commitment to growing talent from within
  • Blue
    Diverse opportunities from Food to Funeral
  • Pink
    Dedication to developing our colleagues
  • Green
    Defined career pathways to Store Manager

More About Us

Explore our current vacancies

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Team Leader
Warwick

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our Warwick Gates Store on a permanent, part-time contract for 16 hours per week.   About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society’s Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities.   Life at The Society   Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.   First for Customers We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.   At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.   Rewards & Benefits At the Society, we offer a competitive salary of £12.20 per hour and you can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless!

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Personal Funeral Advisor
Coventry
£11

Heart of England Co-op Funerals is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire. Serving our client families to the very highest standards with our committed team of experienced professionals.   We are looking to recruit a **Personal Funeral Advisor **for our Coventry, Foleshill area to achieve the aforementioned high standards through the delivery of excellent client service.   The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite.   Working a core of 20 hours per week, there will also be additional hours to cover holidays, sickness and participation in the Saturday morning rota.   You will be responsible for: Being an ambassador for the business at all times Dignified and respectful care of the deceased Managing the client journey Establishing our client’s needs and recommending options and choices available Chapel of Rest visitations Delivering the highest standards of client care   Core skills requirements: Being committed to delivering excellent client service to the highest standards Excellent communication skills including strong written and spoken English Well presented with a professional demeanour Physically fit and able to lift when required A flexible and dependable approach to work Good numeracy and strong IT skills   If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a basic DBS (disclosure and barring service) check.   In return for your hard work, we offer our colleagues a comprehensive range of benefits such as: Staff discount in our 37 Food Stores and 16 Funeral branches Employee Assistance Programme Discounts for Co-operative Travel and Fabb Furniture stores Enhanced annual leave (rising with service) Eye care with contributions to glasses and free eye tests A competitive pension with up to 10% employer contributions.

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Personal Funeral Advisor
Brackley

Heart of England Co-op Funerals is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire. Serving our client families to the very highest standards with our committed team of experienced professionals.   We are looking to recruit a Personal Funeral Advisor for our Brackley area to achieve the aforementioned high standards through the delivery of excellent client service.   The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite.   Working a core of 20 hours per week, there will also be additional hours to cover holidays, sickness and participation in the Saturday morning rota.   You will be responsible for: Being an ambassador for the business at all times Dignified and respectful care of the deceased Managing the client journey Establishing our client’s needs and recommending options and choices available Chapel of Rest visitations Delivering the highest standards of client care   Core skills requirements: Being committed to delivering excellent client service to the highest standards Excellent communication skills including strong written and spoken English Well presented with a professional demeanour Physically fit and able to lift when required A flexible and dependable approach to work Good numeracy and strong IT skills   If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a basic DBS (disclosure and barring service) check.   In return for your hard work, we offer our colleagues a comprehensive range of benefits such as: Staff discount in our 37 Food Stores and 16 Funeral branches Employee Assistance Programme Discounts for Co-operative Travel and Fabb Furniture stores Enhanced annual leave (rising with service) Eye care with contributions to glasses and free eye tests A competitive pension with up to 10% employer contributions.

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HR Administrator
Coventry

Main purpose of job:   To assist the HR Team in the running of the administration function to ensure the effective delivery of the HR strategy.   Main Duties:   Onboarding new starters, including the creation of contracts, liaising with Learning & Development, and ensuring all new starter work is returned and correct. Ensuring right to work documentation is up to date and compliant with Government legislation. Reference/ screening checks and requests. Contract changes and processing leavers. Maintaining the Society’s sickness absence records and checking documentation. Liaising with badge and uniform suppliers. Updating the internal HR system and employee files including data entry. Collate and provide reports for the Food and Funeral divisions. Paperwork audits. Assisting in the administration of absence and holidays. Liaising with Managers for any outstanding documents. Answering calls and general queries from colleagues, Managers, and external stakeholders. Supporting the HR Team with various project work and general admin tasks. Spreadsheet maintenance to track work progress.   Experience/skills/qualifications 5 GCSE’s, Grade A-C, or equivalent (desirable) Experience of working in a HR team (desirable) Experience of dealing with a great volume of data (desirable) Experience of assisting with Recruitment (desirable) Excellent organisation skills (essential) Able to use own initiative in a fast-paced environment in a professional manner (essential) Strict confidentiality (essential) Excellent IT skills - Experience in using MS Word, Excel, and Outlook (essential) Intermediate level Excel (able to use main maths and lookup functions) (essential) Excellent file management and organisational skills (essential) Great communication skills (essential) Excellent accuracy and attention to detail (essential) Ability to multitask and work on own initiative (essential) A strong, administrative background (essential) Personal attributes (essential): A passion for HR and supporting others Calm under pressure Reliable Approachable Excellent team player Excellent communicator both verbally and written

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Join our team and be part of our journey!

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    Society

    ​Our Support Centre located in Coventry has a variety of roles in IT, People and Culture and Finance to name a few!

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    Funeral

    A unique and rewarding career, where you can find a sense of purpose helping families during a difficult time.​

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    Food

    ​Working in convenience retail provides opportunities to help people in the local community, it's fast paced and dynamic, with opportunuties to progress within the Society.

Hear what people say about us

  • ​I started my journey with Heart of England Co-Operative Society in April 2021 as a Business Analyst to work on a number of key projects as the society undertook it's own Retail Business Transformation. I worked closely and collaboratively with various departments at varying levels to support and help deliver the transformation. After being with the society for a year the Head of IT role was vacant and I was only trusted and supported to step into the role. This promotion has not only provided me with the opportunity to lead technological advancements crucial to the society's success but has also highlighted the organization's commitment to nurturing its talent. I am grateful for the support, opportunities, and trust placed in me, and I eagerly anticipate continuing to contribute to the society's success and growth.

    Manjinder Dhaliwal
    Manjinder Dhaliwal Head of IT
  • ​I joined the Society in May of 2022, having spent three years in the industry prior to arriving at Heart of England Co-operative Society. I started working in our Lower Holyhead Road funeral home, before moving to look after our Ansty Road funeral home in April 2023. It’s a fast-paced, challenging environment but I really enjoy the satisfaction you receive at the end of every day, knowing that you’ve managed to make a family’s journey through one of the most difficult times in their life a little easier. The team that I work with daily at Ansty Road all share the same goals and are committed to providing the very best care for the families that we serve in our local community.

    Jack Pestell
    Jack Pestell Community Funeral Director
  • I started at the Co-op in 2021 as an HR Officer and in 2022 I was promoted to HR Business Partner. My role is to support the Food Division by partnering with the Area Managers to ensure delivery of the People Plans and to provide coaching and support to the Store Managers on all areas of HR.​I’m partnered with two of the Area Managers and really enjoy my role as I get to work closely with the operational team and make a difference to the daily operations and support both colleagues and managers. The Society is always striving to do better and improve ways of working so I find it exciting to work for a forward thinking, innovative society and proud to be part of the team.

    Sarah Stallard
    Sarah Stallard HR Business Partner